Frequently Asked Questions

UK company formation typically takes 2–4 business days with our Premium plan, or 5–7 days with Basic. Companies House processes most electronic filings within 24–48 hours, but we allow extra time for document delivery and quality checks.

Absolutely. FormationsHQ specialises in helping non-residents form companies in the UK, US, and Canada. We provide the registered address each country requires, so you can register from anywhere in the world.

You will need a valid government-issued photo ID (passport or driving licence), your full name, date of birth, residential address, and your proposed company name. For US LLC formation we may need additional details for the registered agent filing.

US LLC (Delaware) formation takes 2–4 business days. Canadian provincial incorporation typically takes 2–5 business days depending on the province. Federal Canada incorporation can take slightly longer.

For UK operations, a Private Limited Company (LTD) is the standard choice. For accessing the US market, a Delaware LLC is most popular due to its flexibility and tax benefits for non-residents. For Canada, a provincial company is fastest. Contact us if you are unsure — we are happy to advise.

Your registered address is a real, physical business address — Manchester for UK, Delaware for US, and the relevant province for Canada. It can be used with Companies House, HMRC, the IRS, banks, Stripe, and official correspondence. Premium plans include mail scanning and forwarding (10 items/month).

Yes. Our registered addresses are accepted by most UK banks, Stripe, PayPal, Wise, and other financial services. We can also provide a UK Proof of Address document (available in our Marketplace) which is commonly required for compliance checks.

All physical mail received at your registered address is scanned and emailed to you. Premium plans include up to 10 items per month. Government letters from HMRC, Companies House, or the IRS are always forwarded promptly regardless of plan.

The annual renewal covers your registered address service, mail scanning, compliance reminders, and continued access to the FormationsHQ dashboard. It does not include government filing fees, which vary by country and are charged separately.

Yes — you can upgrade at any time from your dashboard. You will only pay the price difference between your current plan and Premium. Our support team can assist with the upgrade process.

We offer a full refund if your company formation has not yet been submitted to the relevant authority. Once submitted, refunds are not possible as government fees are non-refundable. Please contact support within 24 hours of purchase if you need to cancel.

We accept all major debit and credit cards (Visa, Mastercard, Amex) and bank transfers. All payments are processed securely via Stripe.

An EIN (Employer Identification Number) is a US business tax ID issued by the IRS. You need it to open a US business bank account, hire employees, and file US taxes. We can apply for your EIN as an add-on service for £50 via our Marketplace.

Premium includes everything in Basic plus: fast 2–4 day formation, registered business address, mail handling (10 items/month), a professional business website, branded business email, a free .COM domain, director service address, and 24/7 priority support.

Yes. The FormationsHQ dashboard includes professional invoicing, Stripe payment integration, shareable payment links, customer management (CRM), and product/inventory tracking — all built in and accessible once your company is formed.

Yes. We use SSL encryption, secure data storage, and comply with GDPR regulations. Your personal and business information is never shared with third parties without your explicit consent.

UK companies must file an annual Confirmation Statement with Companies House (£34 online), file annual accounts, and register for Corporation Tax. We send you reminders for all deadlines and our Compliance Package add-on handles the filings for you.

Share your unique referral link or username. When someone registers using your link and makes their first payment, you earn £20. Once your balance reaches £100 (5 referrals), you can request a withdrawal to your bank account or PayPal. There is no limit on how many referrals you can make.

You can request a withdrawal once your affiliate balance reaches the £100 minimum threshold (5 successful referrals). Withdrawals are processed within 3–5 business days to your bank account or PayPal.